“Finding solutions to user problems throughout my career in finance was the spark that fueled my passion for UX Design.”
UNDERSTANDING THE USER
I have held many various roles and learned to empathize with my teams as well as identify client pain points and needs. A UX Designer with a varied background can be beneficial because sometimes-the-best-ideas-come-from-outside-your-industry.
UNDERSTANDING THE PROBLEM
My professional experience in dealing with support teams as well as internal and external stakeholders has helped me hone soft skills to better interpret and synthesize what users are really saying. I clearly and effectively communicate this to the design and development teams.
UNDERSTANDING THE BUSINESS
In system roll-outs & new financial product offerings I have dealt with project managers, legal and operations teams as well as senior oversight. My goal is to offer mobile-first and responsive-design that meets user needs but is grounded with business goals.